ozwin 365 Terms and Conditions
This page sets out in detail all the rules for using the ozwin 365 platform, including membership terms, bonus conditions, payment policy and other important guidelines. Please read all the terms carefully before creating an account.
These terms and conditions govern your relationship with the ozwin 365 platform. By accessing or using the site, you are considered to have accepted all of these terms.
Age requirement: All casino and betting activities on ozwin 365 are available only to persons aged 21 or older. Use of this platform by minors is strictly prohibited.
1. General Rules
ozwin 365 is an online gaming and betting platform operated for users in Bangladesh. By using this platform, you confirm that you have read all clauses of these terms and conditions and agree to abide by them.
These terms are available in both English and Bengali. In the event of a dispute or the need for interpretation, the Bengali version shall be considered authoritative. ozwin 365 reserves the right to amend these terms at any time, and changes take effect upon publication on the platform.
Using any part of the platform — casino games, sports betting, promotions or support services — means you are entering into a binding agreement under these terms.
2. Account Registration and Membership
2.1 Registration Eligibility
To open an account on ozwin 365, the applicant must be 21 years of age or older. Each person may create only one account. If a person is found to hold multiple accounts, ozwin 365 reserves the right to close all of them.
2.2 Accuracy of Information
All information provided during registration — name, date of birth, mobile number and address — must be complete, accurate and up to date. An account opened with incorrect or false information may be closed at any time, and any funds in that account may be forfeited.
2.3 Password Security
You are solely responsible for keeping your account login details — username and password — confidential. Allowing anyone else to access your account is strictly prohibited. If you become aware of any unauthorised use of your account, notify the ozwin 365 support team immediately.
2.4 Verification Process
ozwin 365 reserves the right to verify a member's identity at any time. This process may involve requesting a national identity card, birth registration certificate or other official documents. Failure to cooperate with verification may result in withdrawals being placed on hold.
3. Age Verification and Minor Protection
ozwin 365 treats the protection of minors as a top priority. No one under the age of 21 is permitted to use this platform — this is a strict rule. Proof of age may be requested at the time of registration and at any point thereafter.
If a minor creates an account, all transactions on that account will be considered void, and any funds or bonuses held will be forfeited. Adults in the household are responsible for supervising children's use of computers or mobile devices and keeping account details away from minors.
4. Deposits, Withdrawals and Payment Policy
4.1 Deposit Rules
The accepted deposit methods on ozwin 365 are bKash, Nagad and Rocket. The minimum deposit amount is ৳200. All deposits must be made from a mobile banking number registered in the member's own name. Transactions made through third parties are not accepted.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳800. Withdrawals will only be processed to the mobile banking number from which the deposit was made. Withdrawal requests are generally processed within 15 minutes to 2 hours. Accepted withdrawal methods: bKash, Nagad and Rocket.
4.3 Transaction Responsibility
The member is responsible for any transaction sent to an incorrect number. Please carefully verify the number and amount before making a deposit. If you notice a suspicious transaction, contact the support team immediately.
5. Bonus and Promotion Terms
5.1 Welcome Bonus
ozwin 365 offers new members a 100% first-deposit bonus of up to ৳15,000. A minimum deposit of ৳200 is required to receive this bonus. Before withdrawing bonus funds, the bonus amount must be wagered 20 times (wagering requirement).
For example: depositing ৳1,000 gives you ৳1,000 in bonus, bringing your total balance to ৳2,000. Before withdrawing, you must place bets totalling ৳1,000 × 20 = ৳20,000.
5.2 Weekly Reload Bonus
The weekly ozwin 365 reload bonus gives a 50% bonus on your deposit, up to ৳10,000. The wagering requirement is 20 times and the minimum deposit is ৳200. This bonus can be claimed once per week with a deposit.
5.3 Other Promotions
ozwin 365 also runs various promotions from time to time, including a Cricket Festival bonus, Friday Slots offer, birthday special reward and a Refer a Friend points programme. Each promotion has its own terms, which must be read before claiming.
5.4 General Bonus Rules
- Each bonus may be claimed once per member (unless the terms state otherwise).
- Bonuses are not transferable.
- Bonus funds cannot be used on all games — restrictions may apply to certain games.
- ozwin 365 reserves the right to withdraw or modify any bonus.
- If a withdrawal is made before the bonus wagering requirements are met, the bonus will be cancelled.
6. Betting and Gaming Rules
6.1 Fair Play Commitment
All games on ozwin 365 are conducted in a fair and transparent manner. Members must bet honestly and only from their own account. Any form of cheating, use of bots, interference with game operations or exploitation of system errors is strictly prohibited.
6.2 Betting Limits
Minimum and maximum bet limits apply across various games and betting markets, and are clearly displayed in the game interface. Bets outside these limits cannot be placed.
6.3 Cancellations and Result Changes
ozwin 365 reserves the right to change or cancel the outcome of any bet due to technical errors or factual inaccuracies. In such cases, the original stake will be refunded.
6.4 Special Sports Betting Rules
In live betting, odds may change until a bet is accepted. If a match is cancelled or suspended before its scheduled conclusion, whether the stake for the related bet is refunded will be determined according to the specific rules for each sport.
7. Responsible Gaming Commitment
ozwin 365 believes that gaming is a form of entertainment — not a solution to financial problems. Each member is responsible for playing within their own financial means and staying mindful of their mental wellbeing.
The platform provides tools to help identify or manage problematic gaming behaviour, such as setting deposit limits and taking a temporary account break. For more details, read our responsible gaming page, which covers safe gaming habits and self-control measures.
- Do not place bets with the aim of recovering financial losses.
- Avoid repeatedly increasing your bets in an attempt to win back money you have lost.
- Do not use money set aside for daily expenses or family needs for gaming.
- If you feel you have a problem with gaming, seek help immediately.
8. Account Suspension and Closure
8.1 Closure at Member's Own Request
Any member may close their account at any time by contacting the support team via live chat or email. It is advisable to complete all pending withdrawals before closing the account.
8.2 Suspension by ozwin 365
ozwin 365 may suspend or close any account without notice in the following circumstances:
- Registering with false information.
- Operating multiple accounts.
- Fraudulent or abusive use of bonuses.
- Using bots or automated software.
- Using the platform with the intent to harm other members.
- Operating an account on behalf of a minor.
Upon account closure, all bonuses and winnings derived from bonuses will be forfeited, and only the member's own funds will be returned.
9. Privacy and Data Security
ozwin 365 stores members' personal data with the highest level of security. All data and transactions are protected using SSL encryption technology. Members' information is never sold or transferred to third parties.
For details on how data is collected, how long it is retained and the purposes for which it is used, please see our Privacy Policy.
Members may at any time request to view or correct their information. Deletion requests can be made, though some data must be retained for a specified period due to legal obligations.
10. Changes to Terms and Enforceability
10.1 Right to Make Changes
ozwin 365 reserves the right to revise, amend or update these terms and conditions at any time. Changes take effect upon publication on this page. Members are responsible for checking this page regularly and staying informed of the latest terms.
10.2 Dispute Resolution
If a dispute arises between a member and ozwin 365, the first step is to seek a resolution through the support team. The support team provides service in Bengali and English via live chat and email, 24/7.
10.3 Interpretation of Terms
If you have questions about or difficulty understanding any clause of these terms, please contact the ozwin 365 support team. For common queries, see our Frequently Asked Questions (FAQ) section, where answers to a range of common questions are provided.
10.4 Entire Agreement
These terms and conditions, the privacy policy and the responsible gaming guidelines together form the entire agreement between ozwin 365 and the member. No prior verbal or written agreement outside this document is enforceable.